Term and Conditions

Effective Date: October 26, 2023

Welcome to Clarks Shop (zapposboots-us.com). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process.
• Maintain the confidentiality of your account credentials and are responsible for all activities under your account.
• Use the website only for lawful purposes and not violate any applicable laws or regulations.
• Refrain from uploading any malicious code or engaging in activities that could disrupt the website’s functionality.

2. Products and Services Description

Clarks Shop specializes in providing high-quality footwear, including:

• Boots
• Loafers
• Oxfords
• Sneakers & Athletic Shoes

We meticulously craft our products to ensure comfort, durability, and style. All product descriptions, images, and prices are subject to change without notice. We strive to display colors and designs as accurately as possible, but slight variations may occur due to screen settings.

3. Ordering and Payment Terms

Order Process

Placing an order constitutes an offer to purchase. We will confirm your order via email. Acceptance of your order is completed when we ship the product.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen payment method.

Pricing and Taxes

All prices are listed in US Dollars (USD). Customers are responsible for any customs duties, import taxes, or other charges imposed by their local authorities, which are not included in the product or shipping costs.

4. Shipping Policy

Processing Time

Orders are processed within 1-2 business days after payment confirmation.

Shipping Methods and Delivery

• Standard Shipping: Cost $12.95. Delivered within 10-15 business days after dispatch via DHL or FedEx.
• Free Shipping: Available for orders over $50. Delivered within 15-25 business days after dispatch via EMS.

Shipping Note: We ship globally, excluding certain Asian countries and remote areas. Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control.

5. Return and Refund Policy

Return Window and Conditions

We accept returns within 15 days from the delivery date. To be eligible for a return:

• Items must be unworn, in their original packaging, with all tags attached.
• Return shipping costs are the responsibility of the customer.

Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns of:

• Worn footwear (with signs of wear or damage).
• Items without original packaging or tags.
• Personalized or custom-made footwear.
• Items beyond the 15-day return window.

Refund Process

Refunds are issued to the original payment method:

• Credit Card Refunds (Visa, MasterCard, JCB): 5-10 business days after processing.
• PayPal Refunds: 3-5 business days after processing.

Original shipping fees are non-refundable.

Exchanges

We offer exchanges for size or style within our available inventory. For exchanges, we cover the shipping costs for the replacement items. Price differences will be charged or refunded accordingly.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Clarks Shop or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

Clarks Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or business opportunities. Our total liability to you for any claim shall not exceed the amount you paid for the product(s) in question.

We are not responsible for delays or failures in performance resulting from factors beyond our reasonable control, such as acts of God, natural disasters, or supply chain disruptions.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state of Tennessee. Any disputes shall be resolved in the courts located in Dandridge, US.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitute your acceptance of the new terms.

10. Contact Information

Thank you for choosing Clarks Shop. We are committed to providing you with exceptional footwear and service.